‘Null, f/d, comma and full stop’: Cryptic queries in India's customs system deliberate move to ‘signal’ importers
India's 'faceless' customs assessment system faces scrutiny over near-empty queries stalling imports. Internal reviews reveal deliberate, cryptic entries like 'Null' and 'f/d' used by officers to delay clearances, undermining the reform's goal of reducing human interface and corruption. Investigations are underway to probe potential circumvention of anonymity safeguards and the use of informal networks to bypass the system.
India's 'faceless' customs assessment system faces scrutiny over near-empty queries stalling imports. Internal reviews reveal deliberate, cryptic entries like 'Null' and 'f/d' used by officers to delay clearances, undermining the reform's goal of reducing human interface and corruption. Investigations are underway to probe potential circumvention of anonymity safeguards and the use of informal networks to bypass the system. What's Your Reaction?
